My name is Johans Wartenbergh, owner of American Kitchen & Bath, Bathrooms By Hans, servicing this industry for over thirty six years. As my business and customer base grew, Bathrooms By Hans acquired American Kitchen & Bath to provide our customers a Full Service Custom Cabinet Shop delivering affordable best quality kitchen and bathroom cabinets, including design - build - install - finish.
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Reviews (9)
Jesuis Charlie
Jun 26, 2020
Lindsey Lederer
Dec 01, 2018
Georgiann Jasinski
Oct 24, 2018
Over the past 26 years, I have done a lot of home improvements myself. However, when it came time to replace everything in a whole bathroom and re-face a fireplace, I decided I needed to ask professional help. I knew from experience that the contractor I chose had to be licensed and bonded, plus I wanted one that was diamond certified. i called AKB and Shawn came over to go over my plans. after i made my choices, he set a start date.
The staff always called the day before to let us know was in store for the next day, as well as what time we could expect the crew to arrive. The various phases of the job were well planned, and the workers were very knowledgeable. I am very pleased with my bathroom and fireplace, and thank AKB for a job well done. Best regards, G.K.J
The staff always called the day before to let us know was in store for the next day, as well as what time we could expect the crew to arrive. The various phases of the job were well planned, and the workers were very knowledgeable. I am very pleased with my bathroom and fireplace, and thank AKB for a job well done. Best regards, G.K.J
Vicky June Flegal
Jun 01, 2018
Michelle Nunn
Mar 02, 2018
Kimberly Butler
Oct 23, 2017
THe remodel involed taking down three walls, moving a support beam into the attic/roof line and digging down below the foundation to provide the nececessary support to make the home stucturally sound. A big project, beautifully orchestrated. They made it as easy as possilble for me. AKB took care of all the permits, and inspections. I continued to live in my home during the remodel and they were always mindful of my needs. Also, the kept my beloved puppies safe throughout the process.
Extra points to Mike for sending me pictures of the puppies while I was at work. The process started with Michele; the heart of the company. She designed and put the plan in place. She has established contacts with local granite/tile to find the right granite at a great price. Looking at granite/tile by yourself is completely different than looking with Michelle.
She had marble custom cut for my backsplash tile and had the granite slabs moved to the sunlight for closer inspection. The design/build process makes for a seamless project. In my opinion, it is the only way to go I used the DeWIlls cabinets. They are beautiful. THe cabinets were customized to exactly what I wanted. I especially like the pantry for my microwave and toaster oven with pocket doors that retract when the appliances are in use, and close to make a finished look. Johans and Mike were always responsive and I feel like they had my best interest at all times.
A quality team: Steven did great finish work, Eddie was expert at cabinet instal, Juan is an arrtist at sheetrock/texture and Andy finished out to provide a responsive and talented team. Thank you AKB. I love my kitchen!
Extra points to Mike for sending me pictures of the puppies while I was at work. The process started with Michele; the heart of the company. She designed and put the plan in place. She has established contacts with local granite/tile to find the right granite at a great price. Looking at granite/tile by yourself is completely different than looking with Michelle.
She had marble custom cut for my backsplash tile and had the granite slabs moved to the sunlight for closer inspection. The design/build process makes for a seamless project. In my opinion, it is the only way to go I used the DeWIlls cabinets. They are beautiful. THe cabinets were customized to exactly what I wanted. I especially like the pantry for my microwave and toaster oven with pocket doors that retract when the appliances are in use, and close to make a finished look. Johans and Mike were always responsive and I feel like they had my best interest at all times.
A quality team: Steven did great finish work, Eddie was expert at cabinet instal, Juan is an arrtist at sheetrock/texture and Andy finished out to provide a responsive and talented team. Thank you AKB. I love my kitchen!
Chris Takimoto
Apr 12, 2017
5.0 star rating 3/18/2017 We contracted with AKB to do a complete makeover of the two dated bathrooms in our condominium unit based on online reviews. We were fortunate to work with Michele Crawford, who was wonderful. She was professional, punctual, and on top of things throughout the process. Plus her design ideas and recommendations were outstanding and it was a joy to work with her.
Our project was on time and the quality of the work seems excellent. This was our first remodeling experience so we were learning as we went along, which is also why we appreciated the design input from Michele. We have some built in cabinets that required custom doors made to match the new vanities but Michele helped us through this without a hitch.
Their price was in the upper half of our other bids it was still in the mid-range. We also remodeled our kitchen at the same time using another contractor we met through Home Depot. This job was of a similar magnitude but it was much more disjointed. It started before the bathroom work, and it is still not done. It is also having issues passing inspection which was not an issue for AKB.
We should have gone with AKB for all the work! We would definitely consider hiring them again. There are always unexpected things that pop up in any remodeling job so you have to expect this to a certain extent. But in our case it minimal and overall it was a very positive experience. The quality timeliness of the workmanship was excellent but we honestly felt that Michele's personal touch is what made it truly positive experience. Our combined job costed about $45,000, which was not cheap but in line with and less than some of the other bids we had done.
Our project was on time and the quality of the work seems excellent. This was our first remodeling experience so we were learning as we went along, which is also why we appreciated the design input from Michele. We have some built in cabinets that required custom doors made to match the new vanities but Michele helped us through this without a hitch.
Their price was in the upper half of our other bids it was still in the mid-range. We also remodeled our kitchen at the same time using another contractor we met through Home Depot. This job was of a similar magnitude but it was much more disjointed. It started before the bathroom work, and it is still not done. It is also having issues passing inspection which was not an issue for AKB.
We should have gone with AKB for all the work! We would definitely consider hiring them again. There are always unexpected things that pop up in any remodeling job so you have to expect this to a certain extent. But in our case it minimal and overall it was a very positive experience. The quality timeliness of the workmanship was excellent but we honestly felt that Michele's personal touch is what made it truly positive experience. Our combined job costed about $45,000, which was not cheap but in line with and less than some of the other bids we had done.
Bill F.
Jan 09, 2016
We had two new bathrooms installed. They were totally ripped out. While taking out our old bathrooms they kept the rest of the house dust free. We had the walls re-textured, new porcelain tile floors, and cultured marble in one shower/tub and in the shower in the other bathroom. They were punctual every day. They kept us informed in a professional way. The management and workers were all professional in every way. A beautiful job!
Isaac Taylor
Dec 26, 2012
Overall, hiring AKB is the single worst customer service experience of my life. We hired American Kitchen and Bath (AKB) to renovate a small bathroom in our 1950s modern ranch. AKB took months longer than they said they would, and charged us thousands of dollars more than they had quoted, and to top it all off, their finished work is inconsistent.
Overall I am pleased with the look of our new bathroom but very disappointed with AKB. The only experience I've had that's even close to this bad, is years ago during college, I sublet my apartment to a young Harvard student who turned out to be a junkie. When I came back from my semester abroad, for weeks afterward, I was finding used hypodermic needles hidden around the apartment.
Imagine my surprise, when I opened my coffee maker and found a used needle inside the filter cone! I can honestly say, based on my personal experience, hiring AKB is actually WORSE than subletting to a junkie. We had to work for MONTHS to earn the money we paid to AKB. and for all intents and purposes, they were LIVING in our house the entire time.
At least the junkie was paying me rent. AKB seems like a disorganized company, which does sloppy work, and slowly. We found out the owner is retiring, maybe the company is falling apart. Of the 10 AKB employees we had in our house over the last 6 months, only one of them seemed really good at his job. and he quit halfway through, apologetic and embarrassed for everything we had to put up with (he mentioned it wasn't any better being an employee than a customer). So, if this is how AKB does business, perhaps the company should just go out of business.
Both its employees and their customers could do better elsewhere. Hopefully this review will cause AKB to improve their unprofessional performance, and help other families avoid the horrible experience we had with American Kitchen and Bath.
Overall I am pleased with the look of our new bathroom but very disappointed with AKB. The only experience I've had that's even close to this bad, is years ago during college, I sublet my apartment to a young Harvard student who turned out to be a junkie. When I came back from my semester abroad, for weeks afterward, I was finding used hypodermic needles hidden around the apartment.
Imagine my surprise, when I opened my coffee maker and found a used needle inside the filter cone! I can honestly say, based on my personal experience, hiring AKB is actually WORSE than subletting to a junkie. We had to work for MONTHS to earn the money we paid to AKB. and for all intents and purposes, they were LIVING in our house the entire time.
At least the junkie was paying me rent. AKB seems like a disorganized company, which does sloppy work, and slowly. We found out the owner is retiring, maybe the company is falling apart. Of the 10 AKB employees we had in our house over the last 6 months, only one of them seemed really good at his job. and he quit halfway through, apologetic and embarrassed for everything we had to put up with (he mentioned it wasn't any better being an employee than a customer). So, if this is how AKB does business, perhaps the company should just go out of business.
Both its employees and their customers could do better elsewhere. Hopefully this review will cause AKB to improve their unprofessional performance, and help other families avoid the horrible experience we had with American Kitchen and Bath.
