Boyar's... Your Organization & Cabinet Solution

Here's our experience with Boyars: - We were promised something, but delivered something different (i.e. said job would take 3-5 days, but ours took 5 WEEKS; we were misled about the actual install process; we were told it would take 4-6 weeks for samples to arrive but it took 10+ weeks; when job started they were missing materials, shoddy workmanship resulting in repairs (photos to prove); the thermofoil shows dark/black seams that only the fine print in the contract informed us about) - very little communication from Boyar's after collecting half of the money upfront.

We had to constantly remind our sales person to check on the status of samples and call in to ask about start date. Often times we were told by numerous reps ''that's not my job'' related to product delays or scheduling snafus. There was no ownership or communication of how things were going. There was lack of communication within Boyar's from the scheduler to the measurement crew, from the installers, to the salesperson.

We had to keep reminding each party of what it was we had ordered. None of them either remembered or had a clear view of the order we placed. This was very concerning, and ultimately our job suffered because of insufficient communication within the Boyars team. Their payment schedule results in 90% of the fees due prior to completion of the job. This was very concerning considering all the issues we encountered.

We had very little recourse and were at the mercy of the unreliable company with reps all telling us issues ''isn't my job. After this poor experience, I spoke with the owner and gave feedback about my experience. She acknowledged that the errors shouldn't have happened and offered to credit me ~1% of the total bill. This does not sufficiently compensate us for the headache and broken promises suffered by this company. I would not recommend this company to family/friends. Happy to share our experience with anyone, since we have a trail of communications and photo evidence to support.

Kitchen Update! Thank you Boyer's! Our existing cabinets were well made and only needed updating with the least amount of down time. After looking at 2 other companies for refacing. we called Boyer's and Stacey came out. She presented exactly what we needed, new drawers, doors and updating. Stacey walked us thru new ideas and upgrading with 21st century add on extras.

Soft close doors & drawers. Pull out drawers in cabinets. And adding new doors to shelving. Our installers were Hector & Hector. They were extremely nice to have around and very artistic with their installation. They cleaned up every night, we could even eat in the kitchen. We are very pleased with the whole job. Everything was on time and just what we hoped for. AND at the price we were quoted, which was less than the other 2 companies. We would recommend them to everyone. We are now ready to do all the other cabinets in our house! Joyce & Pat Oceanside, Ca

Some workers were good some of the workers were a nightmare. There was a long list of damage to my condo from the workers lack of precautionary measures. They cut and polished Quartz stone in my kitchen without putting down any plastic. My entire condo was a dust bowl of toxic silica dust that I had to clean. The owner was responsive over the phone but she never once returned to the project after it had begun even after multiple issues with the project.

The workers brought in the quartz slabs on rollers with absolutely nothing covering my wood floors which resulted in extensive damage. This started of excellent but the poor management resulted in a terrible job with large amounts of damage. Some of the damage they covered and some they did not - the floors being one of them. Their reply was, that I signed a contract stating they would not be responsible for any damage to my floors or appliances during the renovations.

We set out on a mission to reface our cabinets in a 17 year-old kitchen. Received three bids, and ended up choosing Boyar's. The complete experience, start to finish, couldn't have been better. Bill, our sales consultant, gave us clear options, and once we were ready to narrow down our selections and sign on the dotted line, we went into the showroom and viewed exactly what we were to have installed. Tony, our installer was terrific!

He was very meticulous, and his attention to detail exceeded expectations. He installed molding where we did not have it previously, which really added a great finishing touch. The job wound up taking six days (full week, plus the following Monday). Absolutely no regrets and would highly recommend Boyar's to anyone considering a kitchen cabinet remodel.

We just had our kitchen remodeled and were pleasantly surprised how well the job was done by the cabinet installer and the demolition process. This is because there were people that were very professional and were anxious to make sure are needs were met. We would like to give a special commendation to Jeff Hughes who was an outstanding employee and did a fantastic job installing all the cabinets and made sure the plumbers, electrician, and other people working on the project were coordinated. Boyars is lucky to have such a friendly and efficient employee.

Also Laura Kooncz did a great job letting us know when people would be arriving and provided assistance for any problems. Her coordination of the project is to be commended. We are very happy that we selected Boyars as they were not only professional but the job was completed in 8 1/2 days. Ginny and Lee Sharp

We interviewed four remodeling companies. We got the best overall impression from our designer John from Boyar's. We also know two other couples who had their kitchens remodeled by Boyar's and were happy with them. When John told us our remodel would only take two weeks I was skeptical. I'd heard too many stories about companies starting a job and then disappearing for several days or longer with no notice. Boyar's has kitchen remodeling down to a science.

Every day a specific task was completed, from removing the old appliances to demo-ing the old counter tops to resurfacing the old cabinets and installing all new drawers and doors. Every evening when they left our kitchen was clean and neat. We experienced very little dust or disruption of our lives, which was especially important since I work at home.

In only two weeks, ten working days, our new kitchen was completed. Boyar's was extremely professional in every stage of the remodeling and everyone we dealt with in person or talked to on the phone was great. We could not be happier with our new kitchen or with our experience with Boyar's.

I'm very pleased with the cabinet refacing job done by Boyars. After getting quotes from two other companies who had to give me a 2-hour spiel before they would even give me a cost estimate, I asked Melissa to save us both some time by giving me a ballpark number. She agreed and after 10 min of measuring, she gave me a range which I felt I could work with and was willing to hear more.

The meeting was professional, seemed honest and lasted less than an hour. I felt confident in the company and years of experience each person had in his/her role. No gimmicks, no false promises. The project began a week before projected (how often does THAT happen!) and was expected to take 5 full days. It ended up taking 4 full days and 2 half days and both Laura and Tony were quick to communicate any changes or needs.

I can't say enough positives about the work that our installer, Tony, did. He is meticulous and thorough; he even "corrected" issues that were created when the original cabinets were built (eg. non-squared cabinets, gaps). I was able to continue using my kitchen and the mess was minimal. The final result is beautiful and the overall quality actually exceeded my expectations.

Boyar's remodeled our kitchen, refacing the cabinet box, installing new cabinet doors, putting in a new granite countertop, installing a new backsplash and cabinet door pulls. The complete project took about a month and we couldn't be happier. The new kitchen looks great! Boyar's was quick to respond to any questions or concerns we had, and our designer, Melissa Perez, was extremely helpful during the whole process, and even well after the job was done.

When I needed a touchup pen months after the project was completed, Boyar's sent one to me right away. Someone there also sent me a video on how to install the soft close device on a cabinet hinge when one popped off. Given the quality of the job and the fantastic support, I would highly recommend Boyar's to anyone planning a kitchen remodel.

We met with Boyar's late in 2016 when we started thinking about refacing our kitchen cabinets. The pricing was reasonable to reface the cabinets, replace the countertops and install a tile backsplash. Our designer Danny was helpful with all our selections, advising us both on style and budget. The actual work in the kitchen took 6 days over 1.5 weeks.

Our kitchen is pretty small, still, it was a lot of work. They had specific people working in different areas, which was nice because everyone is knowledgeable in their own areas. Laura and Kayla were always accommodating when I called multiple times to clarify. I also had to work and left them the key/waited till they came in, and they worked independently with no problems, always cleaning up before leaving for the day, and doing the work as promised.

Everyone turned up punctually, especially if we were the first stop for the day. This was really important to me on the days that I had to work. Now that the work is finally complete, I am quite happy with how it turned out. The work they did was something we could not have done ourselves. The tile backsplash is beautiful and we are very happy with the kitchen.

Just had the finishing touches put on my beautiful, new Boyar's kitchen, and I couldn't be happier! A wonderful experience from beginning to end. Melissa was such a pleasure to work with. She said in the very beginning that they are not the least expensive, but they don't cut corners and definitely go above and beyond to make sure we get the best job and exactly what we want.

And she wasn't kidding. She was so patient with me, and offered me so many different options and ideas until I had exactly what I had dreamed of. And within our budget! I met the production manager, Chris, at the showroom, and he was so nice, and took the time to walk me through everything, and let me know what to expect every step of the way. The installers were very courteous and efficient as well, and did a wonderful job. The bathrooms are next, and I will definitely be calling Boyar's Thank you guys!