Durbin Plumbing

Durbin Plumbing went above & beyond for me! I had a water leak & Doug was determined to fix it before leaving my home. It was in a really tough spot to get to but that didn't stop him. Im really thankful for their service & I would recommend them to anyone. Service: Plumbing leak detection

They were sent to my house by a home warranty company. I asked if they were vaccinated, and the lead guy said he wasn't, so I asked him to wear a mask. He took a mask I offered and put it over his mouth. When I asked him to cover his nose, he refused. When I said then he'd have to leave my house, he did. Absolutely no concept of what it means to be in a service industry or to be a guest in someone's home.

I called Durbin to schedule a hot water heater replacement that went out in my rental property. First, they said right away, let me rearrange the schedule so that we can get this done today. I already had relief that they were willing to do it that day. I had a technician call me and talk me through what was happening. Long story short he told me to check the reset button on the heater and that it just tripped the overload.

He asked the right questions and diagnosed it over the phone. As soon as I pushed that button I heard the heater kick back on! I then jumped on the phone to call Durbin and thank them for the help, free of charge I might add. This is what I look for in contracting work. I can tell this company cares and does work just by how they helped me over the phone.

I would like to add I called two other (larger) companies for the same work. One said they couldn't make it out until late next week and the other came out, looked at it, and said yeah it's broken then also said they can't get to it till next week. I was put at ease as soon as I called Durbin. I will recommend them to whoever needs a plumber and will use them from here on out.

We called Durbin Plumbing because we had a leak in our outside waterline. They were quick to respond and honest with their feedback. They let us know, over the phone, they needed to come look at the job first before scheduling us and possibly wasting our time. There were quick to send someone out. They weren't able to do the job for us but were honest with us about it and referred us to another company.

I would highly recommend Durbin Plumbing because of their honesty and quick response, two things that are hard to find in the plumbing industry. I'll definitely call them again with any other plumbing needs. Great local family owned honest company!

We have used Durbin a couple times now and they are so responsive and today was just a call about a 20 year old toilet that was leaking and Josh was so good, we knew we needed a new toilet and he got it installed today instead of us having to wait! He was quick and clean, great job! Call Durbin for your plumbing needs! Service: Toilet installation

I have used Durban plumbing for years, until my home warranty service wouldn't work with them anymore. But after four incompetent plumbers failed to fix my problem over a week-long period, and I was out 100 dollars for their non-service, I called Durbin and paid out of pocket. They were at my home the next business day and had my problem fixed in 15 minutes. Now I'm changing home warranty service providers to one that will work with durbin. Reliable, courteous, efficient, and timely-- they are a plumbing company you can trust.

We have used Durbin Plumbing multiple times over the last couple of years for a variety of issues. The company is responsive and very professional. They explain the problem in layman terms and how best to fix it. Prices are reasonable. Today they replaced our water heater. In and out within 1.5hrs. We highly recommend them and we will continue to call them for any plumbing issues that pop up.

Had a toilet replaced recently and called Durbin Plumbing to come out. Their tech was awesome, and their pricing was very fair. They were on time, and courteous. I highly recommend Durbin Plumbing! Service: Toilet installation

I had a major issue with a sewer line backing up into my garage. They were incredibly fast with getting that issue fixed. While they were here, we discovered another leak in my garage and were able to quickly fix that as well. Scott and Josh were the plumbers who worked at my house and they were so friendly and patient with not only my questions, but the questions of my 4 year old who now wants to be a plumber when he grows up! Would absolutely recommend Durbin Plumbing for any plumbing issue!

A couple of weeks ago, I noticed my hot water was not working right. As a new homeowner, I contacted my warranty company which directed me to Durbin Plumbing. I was a little nervous after I read some reviews, but when I finally met Doug and the gentlemen that were tasked with my repairs, I felt like I was in good hands. They received my call on Thursday, came out to diagnose the issue on Friday and contacted my warranty company and received approval for my repair early that next week.

When the repair didn't go as expected, they apologized for the inconvenience and made sure to come back the next business day to finish everything. I'm happy to report that even with having to deal with my home warranty, they were able to resolve the issue rather quickly (less than 7 business days), and they were willing to work with my work schedule to find a time that worked for everyone.

To address some other reviews, the gentlemen that serviced my water heater were very personable, and I enjoyed talking to them while they were in my condo. Doug was also kind and straight forward. Thank you, Durbin Plumbing. I'll keep you on my list for the future!

I would give them less stars if possible. Total lack of communication. Very unprofessional & have rescheduled on me 4-6 times with less than 1-4 hours notice. Four thumbs down.

Great customer service! We had a mysterious leak and Mr. Durbin helped us figure out what was going on. We appreciate the time he took with us. We recommend him highly!

Huh, I could have sworn that I reviewed Durbin Plumbing before, but I must have written it as a draft or some such thing because they do good work and I wouldn't want to overlook them. I have owned an older home for about 8 years. I've had Durbin Plumbing out for various jobs over the years, no repeats of course on their work, but different sections of the house.

Water heater install, exactly at quoted price even though it was a more complicated job than expected AND their price was at or less than that of other companies. Replaced a deteriorating T-pipe joint and reconnected everything to it-- hourly rate was fair, work was clean and neat, pipe connections all tight, and they left the old pipe joint for me to see why it went wrong because I like to learn that kind of thing (corroded in on itself after 50-60 years). Replaced washing machine hook-ups that started leaking.

I called on a weekend and even though it wasn't an "emergency" thing and I didn't want/need an emergency call-out like one might need for a gushing leak, they were out promptly at the start of the week which was darn near close to right away. Basically, good work at good prices from a company that honors commitments and won't try to up-sell you.

I couldn't ask for a better plumbing experience. Knowledgeable owner answering the phone, prompt service and polite, skilled plumbers providing the service. Would recommend this company to anyone.