Cabinet Discounters

No masks worn by any of the sales staff, even if customers are wearing them. Not very customer friendly.

I wanted some roll out drawers for my cabinets that were purchased from cabinet discounters years ago. I called the store to ask about ordering and they were able to help me right there on the spot. They called me when the order was ready for pickup at the store. Perfect painless process and very helpful people!

We have worked with Ann M. to pick out both a new bathroom vanity and also new quartz countertops for our kitchen. We greatly appreciated her visiting our home to advise us and make recommendations based on our decor. It was so helpful to have her expertise in helping us narrow down our choices which made the process much more enjoyable. We could not be more pleased with the end product - along with the quality, service and professionalism of everyone involved.

I am very pleased with my new quartz countertop, Anthracite sink, and faucet. The experience was great from beginning to end. Jim Walker was not pushy, I got exactly what I wanted, and at a better price than was quoted to me by Home Depot. The coordination of installation went smoothly, and our top was replaced very professionally. I would recommend them for your kitchen project.

We recently ordered our cabinets through Cabinet Discounters. The experience was great. Rebecca was awesome. She helped us design our kitchen and stay near our budget. There was no pressure and we took the time we needed to figure out what we wanted. The whole process from the beginning has been smooth and fool proof. Will update when our cabinets arrive mid March.

The experience at the start of the process was great. We ordered cabinets in December after going to big box stores and other locations in the area. We were not changing our layout- I had basic measurements. We picked out the type of cabinets and then the final measurements were taken. This was all done very timely and professionally. The cabinets came as stated and I awaited for my contractor to start the next day.

This is where the issues started. The main top corner cabinet was completely busted in the back. There were 2 other doors that were damaged. I immediately called, emailed and sent pictures- my rep called me and asked if my contractor could glue or nail the crack and offered me $100 credit. I advised these are brand new and am not going to start off with a repair.

I was then told that it would take 2 additional weeks for the cabinet to be replaced. I have been told that they cannot issue any credit since the cabinet is being replaced. I asked for a manager name I can call or email and it has not been provided. Our project is behind 2 weeks now- our contractor has to delay his next job and my rep does not think this is an inconvenience.

You would think if they use the manufacturer as much as they do that there would be a process to expedite customer issues. Not very happy with the customer experience or resolutions.

Went in for a kitchen remodel and bathroom remodel. Sales representative was condescending the entire time. I had thoughts on my kitchen and bathroom and she said "no one does that" and " why would you do that it would look terrible" Brought in measurements and she told me these are awful and when I did it again she once again told me they were bad.

Why do they refuse to come to your house many other cabinet companies are willing to do that service. She told me many customers screw up the measurements. She acted like I wasn't worth her time even though I was planning to spend close to 70K on all the work. She constantly talked down to me through the entire process. Finally I had enough and went with a company that came to my house and wanted my work and my money.

I was very happy with the Brighton vanities we ordered with Steve's assistance. We had ugly builder grade cabinets with laminated dark oak double doors in our 2 small bathrooms. We replaced them with a single door and 2 soft closing, dovetail joint drawers with the same height in a Cashmere finish and natural stone vanity top and biscuit oval sink to match our pre-existing bath fixtures. No plumbing had to be moved. The total was less than $2000. Nothing was damaged upon delivery. We are very happy with our purchase. We would use them again.

We have done two bathrooms in 2016, with Cabinet Discounters, custom cabinets, floor tile, and shower tile. Jim Polzin, was a great help with designing the cabinets and helping us select all the tile. We returned this past fall to Jim for a complete kitchen makeover. Jim was very patient with us revising and tweaking the drawings as the project took shape.

Custom cabinets, and Quartz counter tops. Cabinet Discounters stayed on delivery schedule and installation went without a hitch. We couldn't be more pleased, and would highly recommend there services.

On the phone, the rep promised they had numerous cabinets to suit my needs. Made me feel like there would be a decent selection. When I went in, they told me there was only one choice for my small space. I felt duped. Staff was also a bit condescending, as at least one other review stated.

Excellent experience all around. We started out at the Annapolis Cabinet Discounters and were totally unimpressed. Our tile supplier recommended trying the Columbia outlet so we did. What a completely different story. Couldn't have been more friendly and accomodating. Steve Fair helped us and explained every option that we should consider for our Master Bath Reno.

He spend several hours with us and we ended up with a plan we were happy with. Delivery was exactly when they said it would be and the vanity and wainscoting that we got looks great. Highly recommended.

Steve Fair and the craftsmen at Cabinet Discounters did an outstanding job renovating our kitchen and two bathrooms. Steve played a critical role in helping us design the renovations, pick the appropriate cabinetry, tile, bathroom fixtures, etc. We worked with Cabinet Discounters to select the work we wanted to do ourselves and the work their craftsmen did, helping us reduce cost and get the final product we wanted.

The installation department was easy to reach and craftsmen were always on-time and very courteous. I've recommended Cabinet Discounters to two neighbors who have seen the work and were very impressed.

I went to your store in Columbia MD. Jim Polzin, the sales associate, was an absolute hole. I need a new hip and have a visible limp. He was condescending. He chided me for asking if Cabinet Discounters could install a laminate countertop for me. Maybe he wasn't too happy I asked for laminate- I wasn't sorry to disappoint him. Screw his prejudices. Screw his preconceptions.

What an arrogant hole. I guess my wife and I weren't worth his commissioned time. You can take your marble, granite, and even your laminate- and shove it. We won't be back. By the way, we've made a major renovation on our home every other year for 10 straight years- over $15,000 each time. We're happy to take that money somewhere else. Good riddance.

We recently used Cabinet Discounters for our kitchen renovations. It has been a complete nightmare. The project started mid July, 2016 after waiting months for the cabinets to be "custom made". When the cabinets arrived, some of them were not what was ordered. Another was damaged and had to be re-ordered. We had hard wood floors put down prior to the installation.

Multiple boards were damaged in multiple places and still has not been corrected. Our e-mails to our project manager go unanswered. This company has been very disappointment on many levels.

This company has been nothing but nightmare. My husband put in these cabinets himself and by doing this, realized that many cabinets had some major flaws. Sections not glued correctly, or not glued at all, hardware missing or put on wrong. Dove tails were missing pieces or splitting the wood. We would ask for replacements and each time it would take 2 weeks or more to get to us and once received it would also be damaged.

The store has even forgotten to order replacements and we were left hanging with an unfinished kitchen for months! When you have installers, you do not see the poor quality. Give it a few years and you may find out soon enough.

We had a very good experience using Cabinet Discounters to renovate our kitchen. Great staff and quality materials. The designer had ideas that fit what we wanted from our kitchen and within the budget. The installation staff - carpenters, plumbers, electricians, tile people, etc. - were excellent, too. Questions and problems (a few small things) were resolved promptly.

The project came in on budget and on time. Well worth the money - we are so pleased with the new kitchen! Note: they do not paint. They told us upfront. Not a big deal for us as we did it ourselves, but if you have to hire someone else to paint consider this when budgeting for your kitchen.

I recently used Creative Incounters, which is part Cabinet Discounters to get new granite counter tops. The process was pretty straightforward - Ron was very helpful in guiding us to the right color and finish for our kitchen. One thing that i absolutely loved was the computer layout meeting where they show you how the cuts are going to look on the slab you selected, and let you visualize where the seams and cutouts go. This allowed us to really personalize our counter tops since the stone is so varied in its pattern.

I had a great experience buying my linen closets, cabinets and countertops from Cabinet Discounters. I am comparing this experience to my kitchen remodeling in which I went through the Home Depot for cabinets and countertops, and it was night and day from a customer service perspective. Excellent quality in the Cabinet Discounters' products, everything was delivered as expected and the countertops were installed without an issue. The bathroom looks awesome and the price was just right.

One of the rudest customer service ever I experienced, The only review on here looks too fake "John" opened this ID on September and left a 5 star review and since then never been active to write any more reviews. I believe it was from any employee, manager or owner have left this 5 star comment. It looks shaky for a business write a fake review! Go shop somewhere else and get better service and lower prices at another shop, this location doesn't even have enough parking spot! Go shop somewhere else!