Kitchen Sales

We have new construction and spent $40,000 for shaker cabinets that were half-installed while we were out of town on vacation. We got home and were distraught to see the style installed are not shaker, but some awful geometric, modern version of shaker. Our entire house (bathrooms, closets, woodwork, doors.) all shaker style. Ryan has seen the house and was well aware of the look we were going for- we discussed the style on at least 5 different occasions.

It is extremely upsetting and we were hopeful that the issue could be remedied by replacing the cabinet doors. We were told that they tried to match the shaker style, but it wasn't available for the blue island (we would have switched out the island), but that we could get shaker style for the other cabinets for an additional $20,000. I really can't explain what was lost in translation here, but I trusted the seller to ensure the style was correct when ordered; however, they do not seem to be taking any responsibility. It is so sad and disappointing to have this eyesore in our beautiful new home. Cannot recommend.

I have used Kitchen Sales for 6 homes that I have purchased. Barry has made it easy for me, with his knowledge of standing back looking at room and voicing his opion on what he thinks. His install team has always done a professional shop. I have never had any problems Barry or his team has really made it easy for me. He came to my new home today and had drawings ready in 2 days. Very happy. Good. Job

People invited Ryan was very good at his his job very good salesman hope you're looking forward to doing business with them

Very professional. Ryan was very knowledgeable in every way.

Placeholder for a great review, once all is signed and installed. So far so good.

Heather was welcoming, professional and very helpful as was Arthur. Looking forward to returning for an official "planning" visit soon. Thank you!

First rate professionalism. Huge displays to choose from and/or create your own design. No matter your budget, Kitchen Sales seems to have a wide assortment of options. We very much enjoyed our experience. Deb & Scott G

I recently toured the showroom in West Bridgewater and met with Art Greenlaw to discuss the details of our kitchen remodel. We set up a time for Art to come to our home on May 22nd. Art took measurements, ststed he would have a layout emailed to me by Friday May 25th, 2018. With the holiday weekend, I didn't expect it and nor did I receive it. I called the showroom on Sunday, left a message in his voicemail. Called again on Monday, was told he was off until Tuesday.

Then I sent an email expressing my frustration of lack of communication. Tuesday, Art left me a voicemail stating he had in fact worked on my design and he would, when he got to the office see what happened and resend. I called Art at 1, he was out of the office. I called Art on Weds at 12:30 and was told he was at lunch. I again left a voicemail. This has to be an amazing lunch. It is now June 4th and I have not heard back! Diane Cheverie

This is the place for your kitchen needs. Great prices and fantastic service. Very knowledgeable and friendly.

We re-modeled our kitchen last fall and were very impressed from the beginning to end with this company. The woman who came to our house was perfectly on time, listened to our requests and had (3) different quotes and plan views ready the following day. The contractors did an amazing job as well in installing the cabinets. I highly recommend Kitchen Sales to anyone in the area who want an affordable and respectable company to update their kitchen.

The experience of the kitchen design was fine. The problems came when it was being installed. There were measurement issues, installation issues and defects in the materials delivered. There were a lot of adjustments that ended up having to be made and a month later they are still not complete. For the money we spent we thought that we were getting better quality than home depot would have sold us but in reality we got particle board.

When I originally called to say that we found multiple issues my rep was short with me. He did apologize and come out to see how it could be corrected however the correction I feel look worse than the mistake in the first place. We still have shelves missing and boxes of pot and pans line my kitchen since we cannot really put anything away. I HATE my new kitchen more than I disliked my old one.

Why bother when there are other companies to go to. I went in to discuss my options for cabinets and was treated like I was wasting there time. I asked what the difference was between the quality grades and the salesman, Mike Cruz, said "I don't know what you want me to tell you. So I clarified and asked, how are the cabinets made that differ from Lowes or Home Depot, his retort was "a cabinet is a cabinet". After mentioning I had more than one kitchen to do, his attitude changed. I get better service in grocery store, not worth the time.

We didn't even get to sign a contract for work to be done and I fired them! Terrible customer service. The appointment we made with the sales guy was interrupted several times with other customers coming in and our sales guy would tell us to "sit tight" while he helped others. I thought the purpose of booking an appointment was to avoid interruption.

Then their sub contractor came out to the property for an estimate. He said he would be in touch with a quote. After more than week, no quote. I called and left a voicemail with the sales rep and he never returned my call. I guess they pick and choose their projects and pass on business? Very odd. Especially considering I let two perfect strangers enter my home on two separate occasions and then never heard from them again. Consumers beware.