Cabinet Connection

This company took a year to complete the job! There was a lot of miscommunication & excuses on their part. They didn't tell me that the cabinets were coming from Canada. It took over 3 months for them even get here. I understand Covid played a part in that time frame, however the rest of the experience was total frustration! The employees were very nice, but I felt that my $10,000 cabinets & little job, were not as important as their big construction jobs.

I could complain a lot more about the other things that went wrong. But, in the end, the cabinets did look Beautiful! However, I will probably not be recommending this company to anyone. In response to the owner's comments. I believe, the owner's daughter is the sales person I spoke with several times. Kacy Falk was very nice, & she did apologize. However, I was told that I would be charged $180.00 for the light rail under cabinets, & $40.00 for the touch up paint, needed to fix the poor workmanship, & mistakes made on the crown molding.

These mistakes could be seen from above, while standing in our loft. I was Not told there was going to be a compensation for my inconveniences, until after there was another issue that occurred with your accounting department. I'm still annoyed about that, but Kacy assured me she would take care of that issue, & I believe she did. As much as I do appreciate the apologies, & the compensation of the light rail, the crown molding still couldn't be fixed by the cabinet repairman.

The mistakes can still be seen from the loft above. Also, it doesn't make up for the cost of gas, my husband's lost time from his work, & the frustration of having to make the extra 2 hour trips back & forth to the job site. I had to tell your company on at least 5 different occasions, that I didn't live at the job site address, & that they were still calling the wrong phone number to leave their messages! Covid didn't cause that, or the lack of notifications to the right phone number. Especially, when appointments had been canceled. Thanks, but it is not an experience I want to have again! Have a blessed day!

Critical: Professionalism They sent the wrong color cabinets and lied about it. They won't take responsibility. I didn't even ask for a refund although it would be nice if they refunded my contractor the amount he discounted for Cabinet Connections mess up. Shady, lying people.

Critical: Punctuality, Quality cabinet connection installed 180 cabinets in my house and I don't know how, all 180 were damaged. All of them looked like they were used as a snowboard. They came by and fixed about 18 since October! They make appointments a month out and canceled my last 2. Once they get their money they will avoid you like the plague. Services: Cabinet installation, Pre-made cabinet design & installation, Installation

Went there to look around and get ideas. Front desk was very helpful and informative. Checkout cabinetconnection.com for kitchens they have done to see their work and get ideas for color combinations. They do not sell counter tops.

I could not be more angry, if I could give them a zero star rating I would. My husband and I moved in to a brand new home barely a month ago and all of our cabinets are falling apart. I contacted our builders warranty office and was told Cabinet Connection would call me back in 2 business days - it took them a week. They were incredibly rude to my husband over the phone, unwilling to work with our schedules in order for us to be home and available for them to correct their shifty craftsmanship.

They told us they would call us back the next day and now it's been just shy of 3 business days since we've heard from them. It's like they genuinely didn't care when they put their produce in to our home. I now have had 5 different cabinets fall apart in the 30 days we've been in this house. I plan on going to the Licensing Board by Wednesday if my issues aren't resolved in a manner that is both professional and timely.

If this is the kind of subcontractor that Wilson does business with I am very disappointed. The Wilson Warranty department has been very kind and very helpful, but they can only do so much. I would HIGHLY recommend buyers ask the proper questions during your walk through and check every. Single. Cabinet in your home. If Cabinet Connection thinks they can keep pushing me off to the side to run my warranty out they are going to be sorely disappointed.

My anger fuels my hate fire and trust me when I say that I am persistent, and I will happily spread my complaints across any social media platform I can get my hands on. I look forward to a resolution, or to speaking with the licensing board this week. EDIT AS OF 10/1/20: The company never once called us back. I ended up calling the Wilson Warranty office and they were kind enough to work with me to send one of their staff out to correct the issue. Thank you Wilson Homes! BUYER BEWARE OF THIS AWFUL COMPANY!

This place is awesome gots good quality and long lasting cabinets plus the paint and lacquer looks at its best I've seen thru the years no comparison if your cabinets are from here you pick the right ones

The Thermofoil cabinets Cabinet Connection installed in our new home are beautiful. Installation was virtuously flawless. Eddie, our Cabinet Connection representative, guided us through the design process, giving us valuable advice, recommendations, and installation oversight along the way. Our special cabinetry included a shallow depth cabinet with an angled transition & stand cabinet and a corner cabinet to house and mount a TV & electronics in the family dining area. We highly recommend Cabinet Connection as a cabinet source.

I went in with a sketch of my kitchen wanting to add to our existing cabinets. From my sketch, Edward was able to order and suggest exactly what I needed, and at a fair price. We love our new kitchen! Highly recommend these guys.

I'm an interior designer in the Fresno Clovis area and my experience with Cabinet Connection has always been very positive. For all of my projects, Miguel has been prompt and efficient in the creative collaboration and bidding process. The delivery and installation has always been timely and professional. They are always my go-to for cabinets. I really love that they are an Omega Cabinet dealer! The Cabinets are beautiful!

Great experience overall. Did a great job installing the cabinets in my kitchen. The installers were on time and finished the job right on schedule. Very polite also. I would (and do) recommend them if you want a quality product.

Cabinet Connection is an amazing business that has left my home looking absolutely beautiful. I was immediately drawn to their work and cabinetry colors that they offer. After one of the hardest decisions I have had to face in my life time thus far, I decided to go with the Salem Maple Cloudburst and the Maple Polar on the back end of the kitchen.

I am so thrilled with how it turned out. I never really cooked before getting my cabinets done, but let me tell you, my kitchen just draws me in now and I find myself making meals for my family. Cabinet Connection was very professional and extremely helpful. I love living in Fresno and I know that no matter when I move next, I'll be using Cabinet Connection's business and continue to recommend them to my family and friends. Thank you Cabinet Connection, I love my new kitchen!