Kitchen Shop

We hired this company to do all new countertops in our kitchen. The installers were pleasant, the office people and everyone we talked to about issues with the material were not. They cracked one of the pieces in half, filled it, didn't mention a word of it, and sent it to be installed anyway, hoping we would not notice. The crack that is completely through the slab is directly in front of the sink and through the back side as well, the absolute weakest part of the whole countertop.

We have tried to work it out with them, but their excuse is that it's "characteristic" of the stone. Cracking a slab in half during cutting, and filling it with solid black epoxy when the stone doesn't have ANY solid black areas, and then trying to sneak it by your client so they don't notice is NOT a characteristic of the stone. So very disappointed in this company. We asked for them to either replace that one section of stone or a partial refund for the faulty section and they refuse to do anything to remedy it.

MKD do not stand behind anything they do. They delivered a slab that is cracked all the way down the middle from the from of the sink to the back and it is the narrowest and weakest part of the top. They should have notified me about this before installation, but they just hoped I wouldn't notice. Terrible customer service, will not do anything to fix it. It is hard to see in the photo but it is cracked all the way through the slab front to back.

From the measuring, answering all our questions big and small, to the final installation, MDK was nothing but professional. The countertop is beautiful, sink fit in perfectly and the overall look is just what we wanted.

MKD was very easy to work with. They answered my texts immediately and answered all my questions. They gave me a timeline for delivery and installation and they met those date and time. The installers were very professional and did a wonderful job. I would definitely recommend this company.

Very happy with our new granite countertops. It was a long wait but worth it. Our kitchen is a very tight space but they fit perfectly so thanks to the whole team from the one who templates to the installers. great job!

We were so excited to finally receive our granite countertops after waiting for two months. They were expertly installed by Josh and he did an outstanding job! We're so pleased and highly recommend this company!

Did an awesome job! The man that came to measure took time to measure accurately. The install guys were efficient and arrived on time. All the people that I spoke with in person and on the phone were super nice and friendly.

We are so pleased with our granite countertop. Our overall experience with this company and its installers was excellent! Our installers were Bill and Steven Lenhart. They were so conscientious about everything throughout the entire installation. They made sure they cleaned up everything from start to finish. The countertop and sink are beautiful and we couldn't be happier.

What a great company. I had two installers with a great attitude and work ethic. I also had some issues that prevented installation on my first install date and Christopher the project manager made sure all was good from the issue til after installation. Matt and Chris who installed were very knowledgeable and went above and beyond to make sure everything was perfect. Would recommend for any countertop job.

So we ordered our counter tops through Lowes < they came out two weeks later and measured, they called two weeks later to set up a appointment, the week of the install they called and canceled. We had to call them to reschedule, we had to do this 3 times each time we had to make the effort to reschedual. Happy with the counters but not the company

Have tried to be here for my counters to be installed three times over the last three months. The first two times in May and then June at least they called although day of to cancel. Now on my third appointment in August and they just didn't show up. No call no nothing. They are the vendor for Home Depot if you buy kitchen countertops. Highly suggest you avoid this company.

Horrible kitchen counter tops installation! Crooked, messy, multiple delays and unwilling to make it right! They tried to fix a huge, uneven gap by shoveling caulk into to it and left a horrible mess! I've been dealing with them for months trying to get them to fix the counter tops & kept getting pushed off. When I called again this week to check when someone would be coming out to talk to me, I was told the redo wasn't approved and nobody was available to come out for another month!

Please do not ever use this company for anything. I was lied to a couple of times as far as the installation day. I had to cancel appointments etc and put my life in turmoil rescheduling. The sink was coming with the job and was taken to the place to make sure they had it to install. Well the day of the install they called and wanted to know if I had the sink.

I told them no that they've had it for at least two weeks. "Well we can not find it". Luckily the Kitchen Shop called them to inform them they had it and it WAS found. I was told a plumber would disconnect the the sink for us well it wasn't a plumber it was just the countertop installer. We had already disconnected everything for the third time.

I felt they at least owed us to put it the new faucet (even if they didn't connect it) but they refused. I could go on but suffice it to say STEER CLEAR OF THIS COMPANY!

This company is so difficult to deal with I have tried to be understanding. Multiple attempts to contact them phones are only on from 9 to 4, and if you do have time to wait in the call line up. You get we will have someone call you. Of course that does not happen. I ordered counter tops in early March and paid for them at Home Depot. Original install date was canceled which cost me a service call from a plumber and the waste of a day off.

A part of the counter has been installed but now I can not get the rest finished because they forgot part if it at the first install. Then it took another 3 weeks to schedule the next install. When they finally came out it was a foot and half short. Now they won't answer or return my calls.

These guys are not ready for prime time, stay clear of them. Real jokers!